Privacy Policy

Last Updated: January 2026

Let’s keep this transparent and straightforward. At Imported Scents, we collect your data to supply you with premium raw materials and to run our B2B operations efficiently. We do not sell your personal data to third-party marketers. This policy explains what we collect, why we need it, and how we protect it in accordance with the UK General Data Protection Regulation (UK GDPR).

1. The Data We Collect

We only collect what we need to get the job done. If you do business with us, we may collect and process the following:

  • Identity & Contact Data: Your name, company name, billing address, delivery address, email, and phone number.
  • Financial Data: Bank account details and payment card information (processed securely through our payment gateways).
  • Transaction Data: Details about payments to and from you, and records of the products you have purchased from us.
  • Technical Data: IP address, browser type, and standard analytics data when you use our website.

2. How We Use Your Data

We use your data for business, plain and simple. Specifically, we use it to:

  • Register you as a new corporate customer.
  • Process and deliver your orders (including managing payments and freight logistics).
  • Manage our relationship with you, which includes notifying you about changes to our terms or pricing.
  • Comply with our legal and regulatory obligations, primarily accounting and tax requirements (HMRC).

3. Who We Share It With

We keep your information in-house as much as possible. However, to fulfill our contracts, we occasionally need to share your data with trusted third parties. These include:

  • Logistics and freight partners required to deliver your goods.
  • Payment processing providers.
  • Professional advisers, including our accountants, lawyers, and insurers.
  • HM Revenue & Customs (HMRC) and other UK regulatory authorities when legally required.

We demand that all third parties respect the security of your personal data and treat it strictly in accordance with the law.

4. Data Security & Retention

Your data is stored securely on our servers and through compliant cloud infrastructure. We have strict internal measures in place to prevent your personal data from being accidentally lost, accessed in an unauthorized way, altered, or disclosed.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years for tax purposes.

5. Cookies

Yes, our website uses cookies. We use essential cookies to make the site function properly and analytical cookies to understand how our site is being used. You can set your browser to refuse all or some browser cookies, but note that parts of this website may become inaccessible or not function properly if you do.

6. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal data. You have the right to:

  • Request access to your personal data.
  • Request correction of the data we hold about you.
  • Request erasure of your personal data (subject to our legal retention requirements).
  • Object to the processing of your personal data.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your legal rights, cut the small talk and get in touch with our team:

Imported Scents
Data Protection
310 Kingsland Road
London, E8 4DB
United Kingdom

Phone: +44203 051 4644
Email: info@imported-scents.com